Terms and Conditions
Inboxlogy Marketing Management – FZCO (“Inboxlogy”) is registered in UAE under commercial trade license no. 37555. Inboxlogy helps agencies, businesses, and individuals to launch, scale, manage & optimize their cold email outreach campaigns, Located at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates, with jurisdiction in Dubai Courts, UAE.
For inquiries, contact us at [email protected] for general inquiries, and for payments related queries on [email protected].
Inboxlogy Marketing Management FZCO (“Inboxlogy”) maintains the www.Inboxlogy.com Website (“Site”). The following are the terms of use that govern the use of the Site (“Terms of Use”). By using the Site, you expressly agree to be bound by these Terms of Use and the Inboxlogy.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing the use of the Site. Inboxlogy reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Inboxlogy may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
To be read in conjunction with the additional privacy policy mentioned on the Inboxlogy website.
Limited License
You are granted a limited, non-exclusive, revocable, and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Inboxlogy may change, suspend, or discontinue any aspect of the Site at any time. Inboxlogy may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.
Site Operation
The United Arab Emirates is our Country of Domicile. Inboxlogy controls this Site from the U.A.E. Inboxlogy makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Applicable Law
The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principles. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction of Dubai Courts in the U.A.E.
Customers shall comply with all applicable laws and regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canadian Anti-Spam Legislation (CASL).
Multi-Currency Priced Transaction
The displayed price and currency selected by you will be the same price and currency charged to the Card and printed on the Transaction Receipt.
Third party requirements
Inboxlogy uses Google Workspace, Microsoft 365 & affiliates as its third-party service provider for electronic mailbox setup. If a customer makes a purchase on the Inboxlogy Service, the customer agrees to be bound by Google & Microsoft Privacy Policy and its Terms of Service.
Customers agree that they are the lawful owner or subscriber of any third party application/services & reserve the right to delegate, transfer & modify access to Inboxlogy for providing its services.
Purchases
Inboxlogy accepts payment by American Express, Visa or Mastercard debit and credit cards in USD for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review the respective merchant service provider’s user agreement and privacy policy before entering any transaction.These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Inboxlogy. All refunds will be made onto the original mode of payment.
Cardholders must retain a copy of transaction records and Merchant policies and rules.
For any additional services acquired during the ongoing term of the agreement, additional payment links shall be shared with the customer via email.
Delivery Timelines and Process
After creation and submission of a purchase order by the customer, payment will be done by the customer as per the generated invoice issued. Upon confirmation of the payment, an email of payment confirmation is shared with the customer, and further to that, the order is assigned for processing. Account licenses are issued within 24 hours after the payment is confirmed.
Setup Processing Timelines and Delivery from the day of order confirmation”
– 0-300 accounts: 4 business days
– 300-500 accounts: 5 business days
– 500 and above: 7 business days
Inboxlogy is not responsible for delay in service due to natural calamities, technical error, downtime with 3rd party application or unavailability of a person/entity required to collaborate together.
Data Processing
Inboxlogy shall not Process Customer Personal Data other than on Customer’s written instructions or as required or permitted by applicable laws. For purposes of the Services and this DPA, Service Provider shall be considered as the Processor . Notwithstanding the foregoing, Customer acknowledges and agrees that Service Provider may Process Customer Personal Data and Performance Data to improve, develop and personalize the Services. Customers agree that all information provided is accurate & are lawful entities to share required data for Inboxlogy to provide its services. Customer understands and agrees that the Specific Purposes are designed to maintain the Customer Personal Data and other Personal Data processed by Service Provider from third parties in an accurate and up to date manner (including as may be required under Applicable Data Protection Laws or the Service Provider’s other legal obligations). Customer acknowledges and agrees that the Specific Purposes are part of the Services under the Agreement, and compatible with the instructions related to the Processing of Customer Personal Data necessary to provide the Services. Customer grants to Service Provider a non-exclusive, worldwide right to use Customer Personal Data to (a) provide the Services to Customer; (b) compile, derive, use, disclose and otherwise process de-identified, anonymous, or aggregated information, provided that no such information will directly identify and cannot be used to identify Customer; (c) exercise its rights and perform its obligations under the Agreement; and (d) maintain and improve the Services.
Renewal
Billing for renewal of each email account occurs on the 1st of every month on a pro-rata basis.
Failure to complete payment within five days of the due date may result in account deactivation, with prior notice.
Reactivation of deactivated accounts due to non-payment incurs increased charges, will be communicated by our team.
Cancellations & Termination
Account cancellations/ terminations require proper written communication with our team at least three days prior to the renewal date; 1st of each month.
Refunds
Third party (“Google”, “Microsoft”) license fees are refundable only within 48 hours from the time of order.
Refunds for setup, monitoring, management or any Inboxlogy services are contingent upon mutual agreement between both parties.
Office Foreign Assets Control (OFAC) Sanctioned Countries & Restricted Countries
Inboxlogy will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries and individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country-specific.
Inboxlogy services are not available in Israel, Sudan, Chad, Niger, Central African Republic, Burundi, Mali, Mozambique, Burkina Faso, Pakistan & Yemen.
Representations by You
By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Inboxlogy through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who is Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Permitted Use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Inboxlogy to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Inboxlogy to do so. The content and software on this Site is the property of Inboxlogy. The cardholder must retain a copy of transaction records and Merchant policies and rules.
Your Account
If you use Inboxlogy’s Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
No Commercial Use
This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Inboxlogy’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Inboxlogy will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.
Links and Search Results
The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Inboxlogy has no control over these sites or the content within them. Inboxlogy does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Inboxlogy does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Inboxlogy for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at [email protected].
Advertising
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Inboxlogy is not responsible for the acts or omissions of any advertiser or sponsor.
Severability
If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.
Copyright Policy
Inboxlogy may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
Intellectual Property
Although Inboxlogy is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Inboxlogy’s system. The On-line Materials are Inboxlogy’s intellectual property, and are protected by U.S., UAE and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without the prior written consent of Inboxlogy, except as expressly and specifically permitted under these Terms of Use.
The On-line Materials are and will remain the exclusive property of Inboxlogy. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in Inboxlogy. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On-line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with Inboxlogy.
You acknowledge and agree that Inboxlogy will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On-line Materials made by or for you. At Inboxlogy’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Inboxlogy or perfect these rights, titles or interests in Inboxlogy’s name.
Violation of Terms of Use
You understand and agree that in Inboxlogy’s sole discretion, and without prior notice, Inboxlogy may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if Inboxlogy believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of Inboxlogy, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Inboxlogy for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Inboxlogy may release user information about you if required by law or subpoena.
Indemnity
You agree to indemnify and hold Inboxlogy, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.
License Granted to You
By providing materials to Inboxlogy, including by submitting or uploading content or materials for use on the Site, you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Inboxlogy an irrevocable worldwide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Inboxlogy may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Inboxlogy for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Inboxlogy. Any communication or materials you send to Inboxlogy will be treated as non-confidential and non-proprietary and may be disseminated or used by Inboxlogy for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.
Prohibited Activities
Customers agree not to engage in any activities related to money laundering, terrorist financing, or any other illegal activities prohibited by law.
Advertising
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Inboxlogy is not responsible for the acts or omissions of any advertiser or sponsor.
Anti-Money Laundering (AML) and Sanctions Compliance Policy
Inboxlogy is committed to maintaining the highest standards of integrity, transparency, and compliance with all applicable laws and regulations. As part of our commitment to combating financial crime, money laundering, and the financing of terrorism, we have implemented this Anti-Money Laundering (AML) and Sanctions Compliance Policy.
Third-Party Bank Accounts
Customers are prohibited from using third-party bank accounts or any other means to facilitate transactions with sanctioned entities, individuals, or countries. All transactions must be conducted using accounts owned or controlled by the registered user/customer.
Compliance Acknowledgement
By using Inboxlogy’s services, you acknowledge and agree to comply with all aspects of this AML and Sanctions Compliance Policy. You further acknowledge that any violation of this policy may result in the suspension or termination of your account, as well as legal action as deemed necessary
Amendments
Inboxlogy reserves the right to amend or update this policy at any time without prior notice. It is your responsibility to regularly review these terms for any changes.
Headings & Section Titles
Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.
Export Control
The customer acknowledges and agrees that the products, services, or technology provided by Inboxlogy are subject to the export control laws and regulations of the United Arab Emirates. The customer further agrees to comply with these laws and regulations and expressly undertakes not to export, re-export, or transfer Inboxlogy products, services, or technology, whether directly or indirectly, to any country without prior authorization from the UAE government, in violation of such laws and regulations.
Disclaimer of Warranty, Limitation of Damages
INBOXLOGY MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. INBOXLOGY ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. INBOXLOGY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF INBOXLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF INBOXLOGY WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.
Entire Agreement
It is expressly agreed that the terms and conditions mentioned on the Inboxlogy Marketing Management FZCO website shall supersede any other terms of customer’s purchase order.